Privacy Policy
EnglishPod, the online vertical of Glapod Tech Private Limited (“EnglishPod”/“We”/“Us”), are committed to upholding the privacy and security of the information supplied by every person (“User”/ “You”) accessing and using any version of the application EnglishPod ('Application'),englishpod.in ('Website') and the other associated applications, products, websites and services managed by the Company on a compatible device. This privacy policy (“Privacy Policy”) briefly provides the manner in which We collect and use User information. By accessing or using the Application or Website, You signify that You have read, understood and agree to be bound by this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the Application and website (i.e. and we shall not be bound to inform you of any modifications hereof. Your access and use of the Application and Website following any such change constitutes your agreement to follow and be bound by this Privacy Policy, as updated or modified. For this reason, We encourage You to review this Privacy Policy each time You access and use the Application and Website. Your use of the Application and Website and any disputes arising therefrom, is subject to this Privacy Policy.
Information Collected
We will collect personal information of the User. While some User information has to be mandatorily provided, others are optional and certain portions of the information will remain private and some will be displayed to other users; we shall always let the User know which is which. Additional information may be gathered during subsequent use of the Application and Website by the User, whenever the User chooses to provide it.
The data collected is processed through the CRM and Admin Panel of the EnglishPod application.
- A.Mandatory Information
Mandatory information will be collected during registration on the Application and Website to enable the User to log in and for Us to:
- 1.Verify the User's identity;
- 2.Determine the User's eligibility for specific services, such as loans, using our proprietary technology and additional rules determined by:
- Us,
- Our banking partners, or
- Both
- B.Additional Information
To use additional facilities and services, the User may be required to provide further personal information after registration. This information will only be collected with the User’s explicit consent.
- C.Automatically Collected Information
We may automatically receive and collect anonymous information in standard usage logs through the web server or equivalent technology (e.g., cookies). This includes:
- Mobile network information,
- Standard web log information,
- Tracking inside the Application and Website,
- Information such as IP address,
- Device type and specifications, and
- Domain server information.
- D.Social Media Integration
If You choose to connect Your EnglishPod account with third-party services such as social media platforms (e.g., Facebook or Twitter), We may collect personal information allowed by the privacy settings of those platforms and Your specific authorization.
- E.SMS Access
With Your consent, We may collect relevant information from SMS messages sent by service providers (e.g., retail outlets, financial institutions, mobile carriers, or utility companies). This will allow us to provide enhanced services to You. Only business messages originating from alphanumeric senders will be accessed.
- F.Location and Device Information
We may collect and analyze Your location information and device usage to improve our services. Location data may include GPS details, IP addresses, and cell tower information.
Method and Use of User Information
- A.Information Collected During Registration
During registration on the EnglishPod Application and Website, We collect the following details:
- 1.Name,
- 2.Email address,
- 3.Date of Birth,
- 4.Gender,
- 5.Phone number, and
- 6.Potential destination country (if applicable).
- B.Use of Information
User information is used to:
- 1.Facilitate user activities and transactions such as performance reporting, communication between users, and loan processing;
- 2.Provide regular updates on course progress;
- 3.Aid in collection activities;
- 4.Maintain communication with the User regarding technical or course support;
- 5.Provide tailored Application and Website features and services;
- 6.Preserve user activity history as governed by applicable laws and policies.
- C.Licensing of User Information.
By providing information, You grant Us a license to use, modify, display, and distribute the information to render services on the Application and Website. Non-personally identifiable information may be aggregated and shared with third parties as permitted by law.
Sharing Of Information
We will not sell, rent, or share Your information with third parties except under the following circumstances:
- With Your explicit permission;
- To provide services or complete transactions requested by the User;
- To investigate illegal activities, fraud, or potential safety threats;
- As required by law, court orders, or notices from legal authorities;
- To share aggregated, non-personally identifiable information with advertisers.
Information security
- A.User information is stored in secure, access-controlled facilities. Information transmitted online is encrypted using Secure Socket Layer (SSL) or equivalent protocols.
- B.Users are responsible for keeping their passwords confidential and logging out when sharing devices.
- C.Despite using industry-standard security measures, no method of transmission or storage is 100% secure. Users are advised to use the Application at their discretion.
- D.All collection, usage, and sharing of User information comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws.
Procedure for Removing User Information
- A.Users may request the deletion of their account information by contacting Us. Upon receiving the request, We will delete the information, subject to applicable terms.
- B.Users may also delete their accounts through the “Password and Security” option in the EnglishPod App.
Procedure for Correcting User Information
Users may update or correct their information online. In case of loss of access credentials, new access details can be retrieved by contacting EnglishPod support. contactmail.com